Last updated 3 October 2026
Delete your Upgram account
You can delete your account yourself at any time, from the app or from this website. Deletion is immediate and can't be undone.
How to delete it
- In the Upgram app: open your profile, then Settings → Help & Support → Delete Account, and confirm.
- On the web: sign in, then go to Settings → Delete account and confirm.
- Or write to [email protected] from the address you sign in with, and we will delete it for you.
What is deleted
- Your profile: name, username, bio and sign-in identity.
- Your followers and the people you follow, your likes and your blocks.
- Your learning progress, quiz attempts and watch history.
- Your notifications, devices registered for push, and your chat account (your direct conversations are closed).
- Your access to the courses you enrolled in.
What stays, without your name
- Videos, shorts and courses you published, and your comments and reviews, stay on Upgram with no name attached.
- Certificates you earned stop being linked to you.
If you want published content removed as well, delete it from the app before you delete your account, or write to [email protected].
When we can't delete it straight away
- An instructor account with payout records can't be deleted from the app or the web. Write to us and we will close it for you.
- While a course purchase is still being processed, wait until it finishes and try again.